Terms & Conditions

Last updated: 29 March 2026

These Terms & Conditions govern your access to and use of the Wizen website, platform, and related services. By using our services, you agree to these terms.

Eligibility and Account Use

You must be authorised to act on behalf of your organisation when creating or managing an account. You are responsible for maintaining account security and for all activity under your credentials.

Services and Acceptable Use

You must not use the platform for unlawful, harmful, misleading, or infringing activities. You must not attempt to circumvent security controls, misuse integrations, or upload material you do not have rights to use.

Pricing, Billing, and Payments

Fees, billing periods, and inclusions are set out in your selected plan or order form. Unless otherwise agreed in writing, fees are payable in advance and are non-refundable except as required under Australian law.

Intellectual Property

We retain all rights in our platform, software, and materials. You retain ownership of your data and content. You grant us the limited rights needed to host, process, and provide the services to you.

Privacy and Data Handling

We handle personal information in accordance with our Privacy Policy and applicable Australian privacy obligations, including the Privacy Act 1988 (Cth) where applicable.

Warranties and Liability

To the maximum extent permitted by law, the services are provided on an "as is" basis. Nothing in these terms excludes rights that cannot be excluded under the Australian Consumer Law. Where liability cannot be excluded, it is limited to the remedies permitted by law.

Suspension and Termination

We may suspend or terminate access for material breach, unlawful use, security risk, or non-payment. You may terminate in accordance with your plan or agreement terms.

Governing Law

These terms are governed by the laws of New South Wales, Australia, unless otherwise required by mandatory law.

Contact

For legal or account enquiries, contact us via the Contact page.

This page is general information only and does not constitute legal advice.